In this article
A search for “direct my care” often begins with a practical question: where is a shift, why is an entry different, or which date matters? Name the record before choosing an account route.
One search phrase, several contexts
DirectMyCare training materials are organized by state and by caregiver or participant role. That organization matters. A caregiver’s time-entry instructions and a participant’s review instructions can describe different actions on the same underlying work. A guide for another state is not an interchangeable substitute.
Open official DirectMyCare training materials ↗. This leaves Shift Ledger. We do not offer sign-in, account recovery or record lookup. Use only a destination verified through your program before entering credentials.
Identify three things first
- Program context: which state and program issued the instructions you are using?
- Role: are you entering work, reviewing it, or asking an administrative question?
- Record: is the question about a visit entry, a submitted timesheet, an approval, or a pay statement?
These distinctions keep the next step small. A visit’s recorded duration is not the same record as the earnings on a statement. A calendar date on a payroll schedule is not proof that a particular entry was received or approved. The public materials cannot answer those individual questions for you.
Read the state directory as a map
Washington’s public resources page includes a payroll calendar, time and mileage materials, CareAttend guidance, and paystub resources. Virginia’s forms page separates attendant, employer and service-facilitator resources. Those are useful examples of state organization; they do not establish a universal menu or shared deadline.
Do not assume DirectMyCare, CareAttend, Workday, ADP and MyDirectCare are alternate names for one service. Washington’s own definitions distinguish system purposes. The correct route follows the task and current program instructions, not a familiar-looking word in a search result.
A fictional record question
A caregiver has a visit entry and a later statement. The entry shows time, while the statement shows an earnings line. The useful question is which approved record supplied the statement’s quantity for that period. It is too early to conclude that the portal lost time or that the statement proves the visit was rejected.
Carry the question to the right source
Use the official state support directory if the correct guide or record owner is unclear. Keep participant names, addresses, visit locations and actual pay details out of public searches and editorial correspondence. A neutral description such as “a time entry and statement quantity differ for the same period” is enough to identify the type of help needed.
Next, separate pay-period dates from payment dates, or use the local duration worksheet for a fictional arithmetic check. The worksheet cannot validate, submit or approve a shift.
Sources and limits
Official public sources checked October 18, 2026. Practical examples and reading methods are original editorial analysis, not official procedures. No private account or visit record was inspected.
- DirectMyCare training materials
Training materials grouped by state and caregiver or participant role. The applicable guide depends on program and role.
- Washington caregiver resources
Washington-specific public directory: payroll calendar, time and mileage guides, paystub resources and CareAttend materials. No individual record or current numerical deadline is established here.
- Virginia forms and payroll resources
Virginia-specific employer, attendant and service-facilitator resource categories and payroll calendar links. These are not a nationwide schedule.
- Washington terms and definitions
Washington-specific definitions distinguish CareAttend, DirectMyCare, Workday and ADP functions; they must not be generalized to every state.
- Consumer Direct online support by state
Official state-oriented support starting point; this publication does not operate or authenticate any account.